Service Desk Express and Self-Service

Register to View the Webinar

Recorded: Thursday, December 10, 2009 3:00 pm

What percentage of your personal banking transactions take place at the ATM or online vs. in front of a bank teller? Learn how to enable your customers to leverage self-service resulting in fewer service desk calls, high customer satisfaction ratings, improved support costs and a greater ability to enforce ITIL best practices. BMC Service Desk Express’ Client Services solution enables you to expose an web-based, easy to use catalog of services to your customers that tightly integrates with the Service Desk Express solution. Join us to learn more!

Speaker: Shawn Ahmed, BMC Software

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